Terms of Service

Effective 2026-04-29 · Last updated 2026-04-29

Plain-English summary: TaskBidder runs the auction; the contractor does the work. Homeowners post a job and pay a refundable deposit when they pick a winner. Contractors pay a small lead fee only when they win. Both sides agree to behave like adults; we mediate disputes but don't insure anyone.

1. Agreement

By using TaskBidder ("the Service") at taskbidder.io, you agree to these Terms. If you don't, don't use the Service. We may update these Terms; material changes ship with at least 14 days' notice via email or in-app banner.

2. Eligibility

You're 18 or older
You're a U.S. resident (we'll expand internationally — email us if that's relevant)
For contractors: you have a valid trade license in your operating state where required by law

3. Your account

You're responsible for what happens under your account. Don't share login credentials. If something fishy is going on, email hello@taskbidder.io and we'll lock the account.

4. Acceptable use

You won't:

Post jobs you don't actually want done
Submit bids you don't intend to honor
Doxx, threaten, or harass other users
Try to circumvent the platform (e.g. exchange contact info inside a job description and complete the deal off-platform after we surface bids — that's a bid-laundering pattern that breaks the marketplace's economics)
Submit forged license documents or impersonate another contractor
Scrape, mirror, or republish the Service
Use automated tools to bid (bots, repost-on-cancel scripts)

5. How the marketplace works

For homeowners

You post a job describing what you need done. The post is free.
Vetted contractors submit sealed bids — you only see the top 3 once the auction closes.
When you award a bid, you pay a refundable deposit (typically $25–$200 depending on budget tier) into Stripe escrow.
The contractor pays a lead fee to TaskBidder when they accept the job.
The remaining balance (bid amount minus deposit) is held in escrow until you mark the job approved.
You can cancel an open auction up until the moment a contractor has paid their lead fee. Cancelled = deposit refund initiated immediately.

For contractors

Apply to bid by submitting a state license + photo ID. Verification turnaround is typically < 24 hours.
Set your service area (cities / zips / neighborhoods, free-text).
Bid sealed on jobs in your service area. Bid amounts are private during the auction.
If you win, pay the lead fee, do the work, and mark it complete with photo evidence.
The homeowner has 7 days to approve or dispute. After 7 days of no action, funds release automatically.
Lead fees scale with the budget tier — a $300 patch job carries a small fee; a $5,000 exterior carries more. Posted in the in-app pricing screen.

6. Payments

All payments are processed by Stripe. Card data never touches our servers. Refunds are issued via the original payment method (chargebacks via Stripe; no cash refunds). If a payment fails, the related job/auction stays in its prior state until the payment is resolved.

Paid AI Estimate Reports ($9.99) are non-refundable once the report is generated and emailed. If generation fails on our side, you're refunded automatically. Email hello@taskbidder.io if you don't receive your report within 24 hours of payment.

7. Disputes

If a homeowner marks a job "disputed", we mediate by reviewing photo evidence, the job description, and the contractor's submitted completion photos. We aren't insurers — outcomes typically fall into:

Contractor agrees to fix the issue → escrow stays put until they do
Homeowner accepts the work as-is → escrow releases
Genuine quality failure → we refund the homeowner from escrow + may suspend the contractor
Genuine bad-faith dispute → we release escrow to the contractor

TaskBidder's mediation decision is final on the platform. Either party retains the right to pursue legal remedies outside the platform.

8. Reviews

Both homeowners and contractors can rate each other after a job closes. Reviews must be honest and based on actual experience with the counterparty. We may remove reviews that violate the acceptable-use policy (threats, slurs, unrelated promotional content) but we won't remove reviews just because a counterparty disagrees with them.

9. Verification

Contractor license verification is a best-effort check on the documents you submit at the time of submission. Verification status reflects what we knew on the verification date — it doesn't guarantee the license remains active. Homeowners are responsible for confirming current license status with their state's licensing board for high-stakes work.

10. Termination

You can delete your account anytime — see Privacy Policy §5. We can suspend or terminate accounts that violate these Terms, with notice via email when reasonably possible. Termination doesn't dissolve obligations on jobs already in flight (a winning contractor still owes the work; a homeowner whose deposit is in escrow is still obligated to approve or dispute).

11. Disclaimers

TaskBidder is the marketplace. The contractor performs the work. We don't:

Guarantee a specific contractor will bid on your job
Guarantee bid amounts or timelines
Insure the work, the workers, or the property
Provide legal, financial, or contracting advice
Underwrite contractor business practices outside their TaskBidder activity

The Service is provided "as-is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose.

12. Limitation of liability

To the fullest extent permitted by law, TaskBidder's aggregate liability to you for any claim arising out of or relating to the Service is limited to (a) the fees you've paid TaskBidder in the 12 months before the claim, or (b) $100, whichever is greater. We're not liable for indirect, incidental, consequential, or punitive damages.

13. Indemnification

You agree to indemnify TaskBidder against claims arising from your violation of these Terms, your interactions with other users, or your performance/non-performance of work matched through the Service.

14. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Disputes that aren't resolved through TaskBidder's mediation go to state or federal courts located in Miami-Dade County, Florida.

15. Contact

Email: hello@taskbidder.io
Or use the in-app help link once you're signed in.

These Terms are a starting point — not a substitute for legal advice tailored to your specific situation. If you're a contractor or homeowner using TaskBidder for high-value work and want a tighter agreement, email us and we'll send a long-form addendum.